Careers
Our company is built around the philosophy that our greatest asset is the knowledge and experience our employees bring to our business.
We take great pride in the capabilities, dedication, and commitment to customer service of our employees.
JOB SUMMARY
Reporting to the Director of Sales, the Account Executive is responsible for revenue generation from assigned accounts. The Account Executive manages customers and processes in a manner that ensures maximum value for the company is achieved by meeting or exceeding revenue targets as determined by BlackHawk’s strategic business plan.
The Account Executive manages all support functions essential to sales productivity. These include planning, reporting, customer/account management, sales process optimization, sales job design, sales program adherence and achieving revenue goals set by management.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Travels by vehicle to corporate and field locations.
- Coordinates with management on sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.
- Works closely with the Marketing, Engineering, Supply Chain, Field Services and Operations Teams to ensure that BlackHawk is positioned to lead the market in communications and security technologies while maximizing value for the company and our employees.
- Practices servant leadership to create a culture within the Sales Team that demonstrates a strong sense of urgency, customer service commitment and pride in ownership of the BlackHawk brand.
- Works in a consultative fashion with peers, Directors and Managers in an effort to improve efficiency and effectiveness.
- Acts as a good steward of BlackHawk Datacom’s resources and ensures control of departmental budgets.
- Cold calls prospects at corporate oil and gas locations to identify new opportunities.
- Presents BlackHawk Datacom products and services to existing and prospective customers, both informally and as formal presentations.
- Maintains communications with the Operations Teams to address any customer service issues.
- Maintains active participation in the sales process with a focus on growing BlackHawk Datacom’s business.
EDUCATION, EXPERIENCE, REQUIRED ABILITIES, AND PREFERENCES
- Four-year college degree from an accredited institution, or
- Five years’ sales or sales management experience in an industrial business-to-business sales environment.
- Demonstrated proficiency managing analytically rigorous initiatives.
- Compliant with any licensing or certifications required by State.
AVAILABLE POSITIONS: 2 – 4 Open Positions
JOB LOCATIONS: Houston, TX; San Antonio, TX; Midland, TX; GOM Region, LA
Also Apply at Indeed.com: https://www.indeedjobs.com/datacom-llc-dba-blackhawk-datacom/_hl/en_US?cpref=JXWAtnzf3XWjLOi4YeVNLuV7xMD8uRK8jFxmfZcAG_E
SUMMARY
Installs, program, repairs, and performs moves, adds and changes to CCTV, Access Control, Communications and Network systems in support of customer operations.
Assists in the development and certification of field technicians and technician apprentices. Assist Management in the design of customer Networks, CCTV, Access Control, and Communications systems. Manages projects from a Field aspect when needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties and responsibilities listed below. Other duties within the employee’s capability may be assigned. It is each employee’s responsibility to follow all policies, procedures and rules set by BlackHawk Datacom and to abide by any Federal, State or local laws and ordinances while representing BlackHawk Datacom.
- Assist in the Plans and manages installation, optimization and maintenance projects of CCTV, Access Control, Communications, and Network Systems.
- Installs, troubleshoots and repairs, unassisted, all parts of CCTV, Access Control, Communications, and Network Systems.
- Interprets technical manuals to learn correct settings and configuration for equipment to allow proper interfacing between different CCTV, Access Control, Communications, and Network Systems.
- Interprets technical manuals and schematics to facilitate the proper repair and alignment of all CCTV, Access Control, Communications, and Network Systems, both electronic and mechanical.
- Initiates and reviews work orders to move, change, install, optimize, repair, or remove CCTV, Access Control, Communications, and Network Systems, and associated infrastructure.
- Interfaces directly with vendors, product groups, engineers, sales personnel, customers and management to resolve technical issues and customer outages and performs other technical support duties as required.
- Trains, or assists in the training of, other technicians working toward higher levels of expertise.
- Assists in the design of special projects as required.
- Performs modification and programming of CCTV, Access Control, Communications, and Network Systems equipment in accordance with customer’s requests.
- Maintains a thorough working knowledge of current BlackHawk Datacom Standard Practices and assists in creating new or modifying existing standards when required.
- Maintains a thorough understanding of communications technologies, including but not limited to; digital microwave, two-way radio communications, satellite, VoIP, Frame Relay, networking equipment, cabling, DC power systems, fiber optic networks and the interconnection of these systems.
- Maintains a thorough understanding of CCTV technologies, including but limited to; Analog cameras, Networking/IP cameras, Wireless cameras, HD/UHD cameras, IR/Night vision cameras, Dome cameras, Bullet cameras, C-Mount cameras, PTZ cameras, Thermal image cameras, Motion cameras, DVR, and NVR’s.
- Maintains a thorough understanding of Access Control technologies, including but limited to; Card readers, Smart locks, Key pads, and Electronic locks,
- Maintains a working knowledge of customer base and the industries in which they operate.
- Completes all BlackHawk Datacom Field Project Technician training and education requirements.
TECHNICAL KNOWLEDGE AND ABILITY
Expert knowledge or ability required in these technologies/functions:
- Broadband VSAT C and KU-Band (Voice and Data)
- Fixed Broadband Wireless Systems, licensed and unlicensed
- Terrestrial RF systems in frequencies between 30 MHz and 6GHz
- Telecommunications industry standards
- Voice over Internet Protocol
- Local and Wide Area Networking hardware
- Experience in CCTV, Access Control, and Alarm & Intrusion installation & programming.
- Ability to determine the root cause of network malfunctions through analysis of symptoms then formulate and action plan to return systems to service
- Ability to lead other technical staff in the achievement of division goals
- Ability to train other technicians working toward higher levels of expertise
SUPERVISORY RESPONSIBILITIES
Directs activities of field teams and directs technical staff in project manager’s absence. Sets the example of a professional field technician for subordinates to follow.
EDUCATION and/or EXPERIENCE
Bachelor’s degree in Electrical Engineering, CCTV, Access Control, Telecommunications or similar program, or Associate’s degree in electronics, communications or similar program, or comparable military training, and five years direct experience as a Field Technician or equivalent combination of education and experience.
Also Apply at Indeed.com: https://www.indeedjobs.com/datacom-llc-dba-blackhawk-datacom/_hl/en_US?cpref=JXWAtnzf3XWjLOi4YeVNLuV7xMD8uRK89-LdI0gUnv4
JOB SUMMARY
Positions Available in Permian Basin/Midland, TX
Installation, maintenance, and troubleshooting of Telecommunications and Security systems, in industrial environments (Oil and Gas Exploration, Drilling, Production, Pipeline and Refining) of the Permian Basin.
ESSENTIAL DUTIES & RESPONSIBILITIES
Read wiring diagrams, schematic drawings, and/or engineering instructions for installing, maintaining and repairing Telecommunications and Security Systems.
- Install, test, and train end users on Telecommunications and Security Systems.
- Troubleshoot and repair or replace defective components of improperly functioning Telecommunications and Security Systems.
- Plan and perform work employing thorough knowledge of electrical/electronic and mechanical theories and principles, properties of various materials, and principles of operation and application of electronic equipment.
- Use standard test equipment, and analyze results to evaluate performance and determine need for repair.
- Technician 1
EDUCATION, EXPERIENCE, REQUIRED ABILITIES, AND PREFERENCES
- Minimum of high school diploma or GED equivalent (trade school or electronics training classes preferred)
- Three years’ experience working with Telecommunications and Security systems.
- Strong NVR (network Video Recorder) and VMS (Video Management Systems)
- U.S. Citizen.
- Advanced cabling capabilities
- Must maintain appropriate Licenses/Certifications required by State to perform Security Installations
AVAILABLE POSITIONS/JOB LOCATIONS: Midland, TX - 2 to 3 openings
Also Apply on Indeed.com: https://www.indeedjobs.com/datacom-llc-dba-blackhawk-datacom/_hl/en_US?cpref=JXWAtnzf3XWjLOi4YeVNLuV7xMD8uRK8jFxmfZcAG_E
JOB SUMMARY
Positions Available in South Texas/Devine, TX
Installation, maintenance, and troubleshooting of Telecommunications and Security systems, in industrial environments (Oil and Gas Exploration, Drilling, Production, Pipeline and Refining) of the Permian Basin and Gulf of Mexico.
ESSENTIAL DUTIES & RESPONSIBILITIES
Read wiring diagrams, schematic drawings, and/or engineering instructions for installing, maintaining and repairing Telecommunications and Security Systems.
- Install, test, and train end users on Telecommunications and Security Systems.
- Troubleshoot and repair or replace defective components of improperly functioning Telecommunications and Security Systems.
- Plan and perform work employing thorough knowledge of electrical/electronic and mechanical theories and principles, properties of various materials, and principles of operation and application of electronic equipment.
- Use standard test equipment, and analyze results to evaluate performance and determine need for repair.
- Technician 1
EDUCATION, EXPERIENCE, REQUIRED ABILITIES, AND PREFERENCES
- Minimum of high school diploma or GED equivalent (trade school or electronics training classes preferred)
- Three years’ experience working with Telecommunications and Security systems.
- Strong NVR (network Video Recorder) and VMS (Video Management Systems)
- U.S. Citizen.
- Advanced cabling capabilities
- Must maintain appropriate Licenses/Certifications required by State to perform Security Installations
AVAILABLE POSITIONS/JOB LOCATIONS: Midland, TX - 2 to 3 openings
Also Apply at Indeed.com: https://www.indeedjobs.com/datacom-llc-dba-blackhawk-datacom/_hl/en_US?cpref=JXWAtnzf3XWjLOi4YeVNLuV7xMD8uRK8jFxmfZcAG_E
SUMMARY
Installs, repairs and performs moves, adds and changes to communications and network systems in support of customer operations. Assist in the design of customer networks and assist in applications (sales) engineering and quote development.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties and responsibilities include the following. However, other duties within the employee’s capability may be assigned. It is each employee’s responsibility to follow all policies, procedures and rules set by the company and to abide by any Federal, State or local laws and ordinances while representing Datacom.
- Reviews work orders to move, change, install, or repair communications/networking equipment. Develops action plans to carry out work orders.
- Properly and efficiently uses basic hand tools such as drills, hole saws, crimp tools, etc.
- Measures, cuts and installs wires and cables and conducts performance tests of same.
- Installs, tests, troubleshoots and programs Very Small Aperture Satellite (VSAT) systems with minimal assistance.
- Installs programs and configures peripheral equipment to function as part of voice and/or data systems.
- Performs computer operation and maintenance tasks such as installing software and drivers, connecting peripherals, checking for proper operation on the network, etc.
- Utilizes communications service monitors, network analyzers, software and other test equipment to conduct performance tests of communications/network systems. Analyzes the results of performance tests and formulates action plans to optimize communications system performance.
- Assists in the training of other technicians working toward higher levels of expertise.
- Maintains a working knowledge of communications technologies, including, but not limited to; digital microwave, two-way radio communications, satellite, VoIP, Frame Relay, networking equipment, cabling, DC power systems, fiber optic networks and the interconnection of these systems.
- Develops knowledge of customer base and the industries in which they operate
- Completes all DATACOM Field Technician training and education requirements
PERFORMANCE STANDARDS
Projects a professional and positive image to external and internal customers.
- Meets all deadlines on or before due date.
- Communicates effectively.
- Interfaces with customers in a positive, respectful and professional manner.
- Exhibits competency in established policy and procedures.
- Follows established safety rules.
- Maintains confidentiality.
- Manages time wisely.
- Works well with people and provides assistance willingly.
- Ability to adapt to changing environment and goals.
- Provides services that meet management, customer, and employee expectations.
- Ensures quality assurance standards within deadlines.
SUPERVISORY RESPONSIBILITIES
May be required to provide project supervision as needed for one or more technicians.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate’s Degree in electronics, communications or similar program, or comparable military training; or equivalent combination of education and experience.
TECHNICAL KNOWLEDGE AND ABILITY
Knowledge or ability required in these technologies/functions:
- Broadband VSAT C and KU-Band (Voice and Data)
- Fixed Broadband Wireless Systems, licensed and unlicensed
- Terrestrial RF systems in frequencies between 30 MHz and 6GHz
- Telecommunications industry standards
- DATACOM Standard Practices
- Voice over Internet Protocol
- Local and Wide Area Networking hardware
- Networking protocols
- Ability to determine with assistance, the root cause of network malfunctions through analysis of symptoms then formulate action plan to return to service.
AVAILABLE POSITIONS/JOB LOCATIONS: Larose, LA 2 - 4 openings
Also Apply at Indeed.com: https://www.indeedjobs.com/datacom-llc-dba-blackhawk-datacom/_hl/en_US?cpref=JXWAtnzf3XWjLOi4YeVNLuV7xMD8uRK8s0m_Bi02oLM